Item List

Records Management (Level 2)

3

Records Management (Level 1)

2

Writing skills (Business/Professional)

2

Telephonic Customer Service (Call Centre)

2

Personal Assistant / Secretarial Fundamentals

3

Reception Etiquette

1

Effective Meetings Communications (incl. agenda and Minute-taking)

2

Report Writing Skills

2

Structured Administration Skills for Efficiency

3

Customer Service

1